Showing posts with label att sucks. Show all posts
Showing posts with label att sucks. Show all posts

Saturday, May 30, 2009

Seriously?

AT&T is really getting on my last nerve, but the sad thing is that apparently Sprint is even WORSE! I mean WOW!

They told me they wouldn't be charging me for anything, the guy said that the only charges would show up on my next bill, and yet... THEY FRICKIN' CHARGED ME! I'm in the hole $160 because of them! I am *seriously* going to kick someone's butt, and they're going to give me back my money and a month of free data. This is my decision. It looks like they decided for some reason to charge me for the Blackberry (according to the packing slip) which is BS because it was an upgrade and a refurb, therefore it was free of charge.

Anyway, I'm not going to keep ranting, I know you have all heard quite enough of my stupidity of walking in to AT&T traps lately.

I went over and watched the kids for Meg and Michael tonight so they could go out for Michael's birthday and had a lot of fun. Julian's adorable, and made them let him stay up until I got there so he could say hi and after about 10 minutes of cajoling we got him in to bed (he's a surprisingly obedient child for being SOOOO hyperactive!) and Meg and Michael were on their way. Vi was really fussy, turns out she was a bit gassy and her tummy was upset, so after getting her system worked out, I put her down on the bed and cranked up the ambient baby noise (like, the sound of a baby's hearbeat, the sound of a hairdryer, rain falling on the roof, that sort of thing) and she was out for the next few hours. Talked to Jeremy for a while, then put Vantage Point on to watch-- it was ok, but fell short of its potential, I think. Vi woke up around 1230a fussy again, and I thought she might be hungry so I made her a bottle-- she usually only eats like 4oz max but she drained the 5oz bottle! And then looked at me as if to say, "Um, I know that's not all." I burped her (that's what happens when you're a greedy baby!) and she started to drowse off again right as they got home.

I really enjoy watching the kids for them, they're so well behaved and I know they don't get a lot of time to themselves, especially since they have the new baby. Violet's about to turn three months and is getting her personality worked up and set in place, and does this hilarious thing where she'll take her pacifier out of her mouth while she's sleeping, start to get grumpy, and then put it back all without waking up. I can also feel her starting to work her legs when I'm burping her, like she wants to stand up, so I think she'll be an early walker!

Tomorrow I'm going to our staff meeting at Palate, and Susie's bachelorette party is tomorrow night. I'm excited, it'll be fun, but since I don't have any money to spend I feel a little awkward going out. Oh well, it'll be an excuse to dress up cute, I suppose and then I'll just go hang out with Meg and Michael and drink for free with them and play with the baby some more! (note: I do not handle babies while drunk, nor do I really get drunk-- I just have a beer or two. I have no desire to be that lady on COPS)

Ciao!

Thursday, May 28, 2009

Meg FTW!

AT&T lost. The first woman hung up on me, but the second guy was very nice and I talked him in to not only renewing my previous plan AND reinstating my old text package, but he set my account so I was approved for an upgrade and I got my free Blackberry.

I win.

We had a staff meeting for the summer camp yesterday and I think it's going to be a lot of fun-- there's one kid there who was a camper there when I was a junior counselor who is JUST as much of an ass as he was when he was ten. Shocker. There are a couple of male counselors who are good kids, one of whom goes to Rhodes, and the other female counselors are really sweet girls, we're starting a crafts committee! Each week, we'll go to Michael's and buy supplies for the next week's crafting and we're going to try to do them to match the theme of the week.

Not much else to say, it's been a pretty boring day. I did get a lot of things on my to-do list done, though, so not too shabby on the whole. Tomorrow I deal with the AOII stuff and a few other things and I'll be all set for summer camp! I feel like a kid again, I'm going to go get some backup batteries and at the very least make sure I have pictures of the Aquarium field trip on Wednesday :D

Wednesday, May 27, 2009

I am angry AT&T customer, hear me roar!

So I haven't been getting any text messages, and nobody has gotten the ones I've sent, for the last week or so. Finally, today I called AT&T and was like, "WTF, kids?" The following:

Annoying Midwestern Chick: You don't have a texting package, that explains it!
Me: Well, I've been paying for one...
AMC: Oh, it looks like your text messaging package expired on May 19th.
Me: Expired? Not to get smart with you, but was anyone planning on TELLING me this? I mean, nobody bothered to tell me I was off contract, then nobody bothers to tell me that my text package has been yanked?
AMC: Well, no, you're right-- you should have been notified, but it's something you can keep track of online, you know.
Me: But it was still expired and I wasn't notified.
AMC: (hems and haws a few seconds) So, it looks like you took the data plan for your Blackberry off on the same day, so you took off the texting package and the data package at the same time.
Me: Except I didn't ask her to take off the text package-- all I asked for her to take off was the data package.
AMC: I'm terribly sorry about that.
Me: So, you need to put my text package back on.
AMC: I'm so sorry, but I can't do that-- we don't offer that package anymore!

At this point, I asked her where I could file a complaint about a representative making unauthorized changes to my account and she told me I could go to the website under "Contact Us" and there was a complaint section. Yeah, not really. So I get a little bent out of shape about this because, as the girl pointed out, my text plan (200/mo to other carriers, unlimited mobile to mobile) doesn't exist anymore and I don't need 1500 text messages for $15/mo, but I need more than 200 messages a month.

I put on the 200 messages and will use them sparingly, but since I'm off contract I have a little leverage-- I can walk away without any fees. I also went around and looked at other carriers-- Sprint came out on top of AT&T (everything else was more expensive) with a brand new Blackberry (in red!) with unlimited text and data and 450 minutes for $70/mo-- the same thing with AT&T is about $90/mo. Now, Sprint has less coverage, but if they mention that I'll tell them I'm already used to all my calls getting dropped ANYWAY. Kthxbai.

So, wish me luck. I'm going to own them. I hope...

Also, I ran in to my old dance teacher today at the gas station, which I guess means I'm going to *have* to take this class at Callenwalde! I also ran in to Taylor Driskill at Target! I also got some super awesome pitchers at Target that are like the old ones Jan has-- they have a plunger attached to the top so that things get mixed up better and they were on sale cheap so I got two. I'm an even bigger geek-- I'm getting excited about pitchers. Jeremy was happy, too, though, because we do a lot of lemonade and that sort of stuff for which these are perfect! I also picked up a clearance coloring book for Analia (though I might just keep it here since she's still at the doodling stage and I'm sure they've got enough for her to color on)-- it's a WALL-E themed one, which I thought was cute since we got them WALL-E for Christmas this past year!

That's about all for today-- updates tomorrow on who won the big battle with AT&T.